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Mortgage Payment Assistance
Frequently Asked Questions

Mortgage Payment Assistance

The MPA program helps approved homeowners pay their mortgages for up to one year or $20,000, whichever comes first. The original MPA program was open for application from December, 2010 through January, 2011. More than 18,000 applications were received during that time. More than 4,500 homeowners have received assistance through the MPA program.

MPA makes no more than 12 total monthly mortgage payments and no more than $20,000 in total assistance. This means some homeowners will reach the maximum benefit in 12 months; others may reach that maximum sooner.

  • If OHSI made several payments at the beginning of assistance, to “catch up” homeowners as they entered the program.
  • If your monthly mortgage payment exceeds $1,666.

OHSI does not make partial mortgage payments. For example, if you have a $1,800 monthly payment, OHSI will make 11 payments, for a total of $19,800 in assistance. OHSI will not pay the remaining $200.

OHSI will send you a notice of termination. You must make your own mortgage payment beginning with the next payment. OHSI makes every effort to send notifications two weeks before the first of the month. However, timelines may be compressed.

 

If you do not know the number of payments OHSI has made, or if you do not know if OHSI made multiple payments for your mortgage, please contact customer service.

 

The customer service team can give you an up-to-date report of your payment history.

OHSI Customer Service:
Phone: 503.986.2025
E-Mail: homeownerhelp@hcs.state.or.us

More than 4,500 homeowners have received assistance from the MPA program.

For more information about the people served through the Oregon Homeownership Stabilization Initiative, visit the Reporting page, which features OHSI’s quarterly reports to the United States Treasury.

No. OHSI pays the monthly payment beginning the month after the homeowner signs the loan documents.

To maintain eligibility, participants may not exceed 120 percent of state median income. OHSI evaluates income based on year-to-date information. Please note that electronic signatures on verification forms will not be accepted.

Household Size120% Median Income
1 Person $53,640
2 Persons $61,320
3 Persons $69,000
4 Persons $76,680
5 Persons $82,800
6 Persons $88,920
7 Persons $95,040
8 Persons $101,160

The Homeowner Education Program is an online series of videos that helps OHSI program participants maximize their assistance. All enrolled participants must complete this series. The series reviews budgeting tips, credit repair, debt repayment strategies, savings planning, and other financial education topics.

Homeowners in a HAMP trial period cannot receive MPA payments until the trial period is complete. Homeowners must choose between completing the HAMP trial period and receiving mortgage payment assistance.

If you already have a permanent HAMP Modification, it will not conflict with your eligibility for the MPA program. If you have applied for HAMP, or are in a HAMP trial period, contact your servicer for more information.

 

Mortgage Payment Assistance Unemployment program

The Mortgage Payment Assistance Unemployment program (MPA-U) makes one year of mortgage payments or $20,000, whichever comes first on behalf of homeowners who are receiving unemployment insurance benefits. Additional eligibility requirements also apply.

 

This program helps unemployed homeowners by sending mortgage payments directly to loan servicers for the full monthly amount due.

 

In addition to monthly mortgage payments, some participants may qualify for reinstatement of arrearages through the Oregon Homeownership Stabilization Initiative’s Loan Preservation Program.

 

Mortgage Payment Assistance is the largest OHSI program, funded at more than $125,000,000.

You will have to repay the MPA loan if you sell or refinance your home before the five-year forgiveness period ends and you have sufficient equity after you pay off your first mortgage.

To be eligible for MPA-U, a homeowner must:

  • Be receiving Unemployment Insurance at the time of application
  • Not be in active bankruptcy
  • Own no other residential property
  • Live in a single-family, detached dwelling
  • Have a loan serviced by a participating lender or servicer.

For a full list of eligibility criteria, take the MPA-U eligibility questionnaire.

No, a second mortgage or subsequent mortgages are not considered for assistance by OHSI. Only your first mortgage will be considered for assistance.

No. If you received any assistance from the first program, you are ineligible for MPA-U.

You may be eligible for the Loan Preservation Assistance program.

MPA-U makes no more than 12 total monthly mortgage payments and no more than $20,000 in total assistance. If you have received 12 payments, but not the full $20,000 in possible assistance, no further payments will be made.

Applications are open statewide on a two-week cycle. Slots fill up quickly so apply early in the cycle for the best chance to secure a slot. If all the slots are gone, you must wait for the next cycle to open.

 

The MPAU program is expected to have cycles open through January 2013. However the program may be available longer. The opening of slots is based on available funding and the program can close at any time.

 

Click here for more information about the application process and timelines.

Apply for the MPA-U program online at MPA-U program page.

Watch this short video to learn more about the application process.

One or more of the following reasons:.

  • No more slots remain for the current application cycle. Try again at the beginning of the next cycle.
  • It is too late to start an application for the current cycle; try again at the beginning of the next cycle. See the schedule for the date the next cycle begins.
  • Your servicer has not enrolled in the MPA-U Program. Click here for a list of participating servicers.

No. OHSI is only able to provide assistance to homeowners with a participating servicer. A full list of participating servicers can be found on the Servicers page.

If your servicer has not enrolled, you can ask OHSI to contact your servicer about participation.

  • Send an e-mail to ohsi.servicers@hcs.state.or.us with a subject line of "servicer enrollment."
  • Include the name and contact information of your servicer in your email message.

Keep in mind that servicers are under no obligation to participate in OHSI programs.

OHSI accepts and reviews applications on a cycle.

The process works as follows:

  1. The intake agency will review your application, to make sure it is complete.
  2. The intake agency submits all complete applications to OHSI.
  3. Homeowners will receive one of two email notices from OHSI, indicating either that the application is under review, OR that the application was incomplete.
  4. OHSI will complete an eligibility review, and will approve or deny applications.
  5. In the case of a denial, OHSI will notify the homeowner through mail delivery.
  6. For approved applications, an intake agency will contact approved applicants to sign loan documents.

Keep in mind that servicers are under no obligation to participate in OHSI programs and it can take up to 120 days to process your application to determine eligibility.

Homeowners who submit incomplete applications will lose their slot and have to start from the beginning in the next application cycle.

No. OHSI pays the monthly payment beginning the month after the homeowner signs the loan documents.

If you refinance your loan after submitting your application or while receiving assistance, you will not be eligible for assistance. Your eligibility for the program is determined based on the original loan you provide on your application. By refinancing you obtain a new loan. Also, by refinancing you demonstrate you can afford your monthly mortgage payment based on your income without OHSI assistance.

Each quarter, participants must:

  • Still be receiving Unemployment Insurance
  • Or
  • not work full-time (32 hours) for more than half of the preceding quarter (7 of 13 weeks)
  • Please note that electronic signatures on verification forms will not be accepted.

The Homeowner Education program is an online series of videos that helps OHSI program participants maximize their assistance. All enrolled participants must complete this series. The series reviews budgeting tips, credit repair, debt repayment strategies, savings planning, and other financial education topics.

Homeowners in a HAMP trial period cannot receive MPA-U payments until the trial period is complete. Homeowners must choose between completing the HAMP trial period and receiving mortgage payment assistance.

 

If you already have a permanent HAMP Modification, it will not conflict with your eligibility for the MPA program. If you have applied for HAMP, or are in a HAMP trial period, contact your servicer for more information.

 

Exiting the Mortgage Payment Assistance program

The Mortgage Payment Assistance (MPA) program provides a maximum of 12 months’ of mortgage payments or a $20,000 maximum dollar limit for enrolled homeowners. This month, you reached one of those limits

 

OHSI is no longer able to make your mortgage payment, beginning with the next scheduled monthly payment.

In total, the program provides just 12 months of assistance. In some cases, OHSI made 12 payments over the course of just a few months. In addition, you may have reached the maximum benefit limit of $20,000 in less than 12 months if your monthly mortgage payment was more than $1,666.

No. MPA-U is a 0 percent loan. OHSI forgives 20 percent of the balance each year until the balance owed reaches ZERO – in five years.

 

You will have to repay the MPA loan if you sell or refinance your home before the five-year forgiveness period ends and you have sufficient equity after you pay off your first mortgage.

You may qualify for reinstatement of your loan. OHSI will contact your servicer to see if you qualify for this assistance. If you are eligible, OHSI will schedule a one-time payment and will notify you if you are eligible. Your Intake Agency may contact you about the reinstatement process. Please act quickly if your intake agency contacts regarding an opportunity for reinstatement assistance.

Those who qualify for reinstatement will receive notice from the Intake Agency. MPA participants who do not qualify for reinstatement will receive a denial letter.

Like MPA, the reinstatement program is a loan. In addition, like MPA, you will sign a loan at your local intake agency.

OHSI will be offering additional programs in the coming months. The best way to keep informed is to check our website. We will continue to keep you on our email newsletter list, too, so you will hear more periodically.

Please contact one of the state’s HUD-Certified housing counselors.

 

MPA Loan Reinstatement program

As homeowners leave the MPA program, the MPA Loan Reinstatement program may make a one-time payment to bring the mortgage current. An MPA Participant may qualify for this assistance, provided the OHSI receives a total reinstatement amount of $5,000 or less from a participant’s mortgage servicer.

 

The Reinstatement program assistance is a 0 percent loan, and OHSI forgives 20 percent of the balance each year until the balance owed reaches ZERO (after 5 years).

The MPA Reinstatement Program loan documents state that the maximum loan is $10,000. OHSI wrote the document to allow for potential increases in the reinstatement amount. This does not mean that OHSI will reinstate a loan for an amount greater than $5,000.

If you choose to have OHSI reinstate your mortgage now, you will not be eligible for any future reinstatement program OHSI may offer.

Denial letters describe your appeals process, if applicable.

 

If you have lost your letter, or your intake agency has told you that you have been denied but you do not have a letter, please contact OHSI at homeownerhelp@hcs.state.or.us.

 

Please strongly consider seeking foreclosure counseling as soon as possible.

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